

So we recommend using browsers like Firefox, Opera or Chrome instead of Internet Explorer when reading responses on the Sierra Chart support board. However, some browsers do not always do this very well, such as Internet Explorer. When we link to a particular section in the documentation which is at a position on the page other than the top, browsers scroll to that position.
SIERRA CHARTS WAVEBOX SOFTWARE
It very thoughtfully and thoroughly documents the software and is continuously reviewed and updated to ensure it is accurate, relevant and up-to-date. The Sierra Chart documentation is the master reference for the software and the Sierra Chart services. Links to Documentation in Response: Sierra Chart support makes extensive use of linking to documentation in our responses.However, postings from users should not necessarily be relied upon. Messages from SC_SupportGroup are from Sierra Chart Support. In the list of Titles on the Support Board, locate the title you have given your message and click on it.

SIERRA CHARTS WAVEBOX UPDATE
Press your web browsers Reload button to update that page. Or to view your message on the board, the responses to it, and to post a follow up, go to the Support Board. Click the link within that message to view the response.

To post your message, click on the Start New Support Request link. For easy login from within Sierra Chart, if you are not already, select Help > Support Board on the menu.
SIERRA CHARTS WAVEBOX PASSWORD
If you do not know the password for this account, then go to the Account Password Reset page. If you already have a Sierra Chart account, then proceed to Step 3 below.Account for Posting: The first step is that you need to have a Sierra Chart account and be logged into this account to be able to post on the Support Board.We use this Support Board because it allows us to manage questions in an efficient and organized way. Sending questions by e-mail, unless they require privacy, generally delays a response since the Support Board receives the highest attention for non-account related support. For the fastest response, use this Support Board. In this case they will be marked as a User Discussion, and after this we will not monitor the discussion thread any longer. You can also post questions for general user discussion on our our Support Board as well. We are here to help within the bounds of our support policy. You most certainly will get a response from us as long as the question is within the domain of our support and policies. If you need help with the Sierra Chart software, post a question on our Support Board.
